ABOUT KEYNOMICS

Keynomics, the Call Center and Transaction Processing Center solution is the leading provider of Workforce Performance Improvement. The Keynomics Performance System™ is the first fully integrated and all-encompassing Workforce Assessment, New Hire Training, and Retooling Program. Keynomics proves success at enhancing keyboard skills with corresponding improvements in productivity and quality as our customers measure these - Keynomics guarantees it. Keynomics includes Ergonomic Awareness Training, Computer Screen Navigation Training, and Listening Skills Training, bringing together all of the elements necessary for call center and transaction processing center team members to excel.

The Keynomics Performance System yields dramatic improvements in employee productivity and quality by empowering employees with the skills they need to perform at their peak – providing for them the ability to do the job that you are asking them to do. Typical Keynomics results yield 5% - 10% productivity gains, and upwards to 18%. There is no other training program available today that brings so much gain with virtually no risk.

Companies see immediate and powerful improvements in work-related safety, productivity and quality as our customers measure it, with a better ability to serve their customers.

COMPANY HISTORY

Keynomics was founded in 1973 to improve corporate keyboarding skills.

Continual enhancements were made to the product and in 1988 Keynomics developed a CICS software version of the program and a Windows version in 1991.

Keynomics which at this time was known as KeySoft, became a member of the (by invitation only) Office of Ergonomics Research Committee (OERC) in 1996 along with IBM, Microsoft, Steel Case, Kensington and others. A co-marketing program was developed with Microsoft for Keynomics (KeySoft) and the Microsoft Natural Keyboard in 1997.

During 1998 a consulting partnership was developed with Liberty Mutual Insurance Company. And in 1999, Keynomics was selected as an ergonomic tool within Liberty Mutual's Health and Safety Solutions annual.

Keynomics developed the first version of its ASP product in 2001. Based on the premise of creating permanent behavior changes, the Keynomics ASP learning system gave users for the first time, the necessary skills to concurrently "Talk, Type, Listen."

Keynomics Corporation was purchased from IMSI in 2004 by a private investor group and Keynomics LLC was formed.

Version 3.5 of the KeySoft Performance System™ was released in January, 2005.

Keynomics has trained millions of corporate users on the Keynomics Performance System. And while today, GUI interfaces and menu driven screens have improved productivity, there remains little or no effort spent on the first point of contact and the most important (and expensive) asset - the Contact Center Agent and administrative staff.

Keynomics pioneered its unique training offering over 26 years ago that today blends technology, behavior modification, consulting services, and improved ergonomics into the Keynomics Performance System to increase productivity, and improve quality and customer service to companies around the world.

Corporate Headquarters

1710 So. Amphlett Drive, Suite 200
San Mateo, CA 94402
Phone: 800 321 4574
Fax: 650 235-3423

SALES
Email: sales@keynomics.com

MARKETING
Email: marketing@keynomics.com

PR
Email: pr@keynomics.com

WEBSITE FEEDBACK/QUESTIONS
Email: webmaster@keynomics.com

CAREERS
Email: careers@keynomics.com

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